PRIVACY & COOKIE POLICY
Last updated: September 2025
Boardgamist Ltd (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you shop with us.
WHO WE ARE
Boardgamist Ltd is a company registered in England and Wales, company number 15322969. Our registered office is 25 Cromley Rd, Stockport, SK2 7DT, UK.
WHAT DATA WE COLLECT
We collect the following personal information:
- Name, email address, billing and delivery address, phone number (to process and deliver your order)
- Payment details (handled securely by our payment providers – we do not store full card details)
- Order history and account details (to manage your purchases)
- Technical information such as IP address, browser type, pages visited (via cookies – see below)
LEGAL BASIS FOR PROCESSING
We use your personal data only where you have given your consent or where it is necessary to:
- Perform a contract (process and deliver your order)
- Comply with our legal obligations (e.g. tax and accounting)
- Improve our services and website (using anonymised analytics)
HOW WE USE YOUR DATA
We use your data to:
- Process and deliver orders
- Provide customer support
- Send you marketing emails only if you have given consent
- Improve our website and services through analytics
- Comply with legal and accounting requirements
HOW WE SHARE YOUR DATA
We only share data with trusted third parties where necessary:
- Payment providers (e.g. PayPal) to process payments
- Couriers to deliver your order
- TrustPilot to collect service reviews (your email address only)
All third parties are required to keep your data secure and use it only for the agreed purpose.
DATA RETENTION
We keep your data only as long as needed:
- Order and payment records: 7 years (for legal and tax purposes)
- Account details: until you close your account, plus up to 2 years for any outstanding queries
- Marketing preferences: until you withdraw consent
- Cookie data: as per cookie duration listed in our cookie settings
YOUR RIGHTS
You have the right to:
- Access the data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent for marketing or cookies at any time
- Object to or restrict certain processing
To exercise these rights, email admin@boardgamist.com with “Privacy” in the subject line or write to us at the address above. We will respond within 1 month.
COOKIES
We use cookies and similar technologies in line with UK law. Cookies help our website function, remember your preferences, and (if you consent) allow us to measure traffic and show relevant ads.
COOKIE CATEGORIES
- Strictly Necessary: required for checkout, login, shopping cart – these always run
- Preference: remember settings like currency or language
- Analytics: help us understand how our site is used (e.g. Google Analytics)
- Marketing: show relevant ads based on browsing behaviour
You control which non-essential cookies are used. When you first visit, we display a c
